“Vietnam will grow loans faster than China”

Conversation with Ly Xuan Hai, CEO of Vietnam’s Asia Commercial Bank, on Vietnam’s loan growth catching up with China’s – growing the business amid high inflation– benefits and drawbacks of being a small bank – attracting foreign investment

“Vietnam will grow loans faster than China”

(Part 2 of 2) Conversation with Ly Xuan Hai, CEO, Asia Commercial Bank, on Vietnam’s loan growth catching up with China’s –managing credit risk in a high growth market – dealing with the global financial crisis – growth forecasts for the Vietnamese economy

“Perceptions marring economic potential of Pakistani banks”

(Part 2 of 2) Conversation with Atif Bajwa, President & CEO, MCB Bank, on Pakistani banks losing out due to perceptions about the country –being the most convenient transaction bank in Pakistan– gaining market share through organic growth- on the failure to acquire RBS- Maybank partnership

“Perceptions marring economic potential of Pakistani banks”

Conversation with Atif Bajwa, President & CEO, MCB Bank, on Pakistani banks losing out due to perceptions about the country – on small businesses, project finance and agriculture being growth drivers for banks

“Bangladesh is now investment grade”

(Part 3 of 3) Conversation with K. Mahmood Sattar managing director & CEO at City Bank, Bangladesh – on the central bank’s stance on bank privatisation – financial services innovation – career history and management style

“Bangladesh is now investment grade”

(Part 2 of 3 ) Conversation with K. Mahmood Sattar managing director & CEO at City Bank, Bangladesh- on the country getting its first sovereign rating – central bank’s change in stance on mobile and internet banking – learning from the Indian regulator –potential for foreign investment in the country – changing the socialist mindset

“Bangladesh is now investment grade”

Conversation with K. Mahmood Sattar managing director & CEO at City Bank, Bangladesh- on the country getting its first sovereign rating– on the perception of the country – dependence on international aid –the resurgence of banking in Bangladesh– banks exploring rural markets

“Service is more important than interest rates for retail customers.”

(Part 2 of 2) Conversation with Anthony Thomson, chairman of Metro Bank, the UK’s newest, on plans to open new stores, growing business and on customer experience being a unique business proposition

-Why profitability stems from offering a good customer experience - on the cost of running the business-lessons from Vernon Hill’s Commerce bank model in the US -on being seen as a retailer rather than a bank