UK


“It’s not enough to ensure that each individual bank is sound”


“It’s not enough to ensure that each individual bank is sound”

April 2014

Sir Paul Tucker, former deputy governor, Bank of England, discusses soundness of the banking system, focus of central banks, and impact of financial markets.


“Reflections on regulators, bankers and leadership”


“Reflections on regulators, bankers and leadership”

April 2011

(Part 1 of 3) Conversation with Sir George Mathewson, former Chairman and CEO of Royal Bank of Scotland on rebuilding a weak RBS organically and by acquisition – the deadly rise of investment banking


“Reflections on regulators, bankers and leadership”


“Reflections on regulators, bankers and leadership”

April 2011

(Part 2 of 3) Conversation with Sir George Mathewson, former Chairman and CEO of Royal Bank of Scotland on ringfencing high-risk activities – Goldman Sachs, Santander and HSBC – the politics of Lloyds’ acquisition of HBoS


“Reflections on regulators, bankers and leadership”


“Reflections on regulators, bankers and leadership”

April 2011

(Part 3 of 3) Conversation with Sir George Mathewson, former Chairman and CEO of Royal Bank of Scotland on the roles of the FSA and the Bank of England – implicit and explicit guarantees – regrets about the fate of RBS


“Leadership from the Crisis Years”


“Leadership from the Crisis Years”

April 2010

Sir George Mathewson, former Chairman of Royal Bank of Scotland


“Service is more important than interest rates for retail customers.”


“Service is more important than interest rates for retail customers.”

March 2010

(Part 2 of 2) Conversation with Anthony Thomson, chairman of Metro Bank, the UK’s newest, on plans to open new stores, growing business and on customer experience being a unique business proposition

-Why profitability stems from offering a good customer experience – on the cost of running the business-lessons from Vernon Hill’s Commerce bank model in the US -on being seen as a retailer rather than a bank


“Service is more important than interest rates for retail customers.”


“Service is more important than interest rates for retail customers.”

March 2010

Conversation with Anthony Thomson, chairman of Metro Bank, the UK’s newest, on plans to open new stores, growing business and on customer experience being a unique business proposition

-Why profitability stems from offering a good customer experience – on the cost of running the business-lessons from Vernon Hill’s Commerce bank model in the US -on being seen as a retailer rather than a bank


“Richard Thomas, CEO of Gatehouse Bank, on Islamic finance in the UK.”


“Richard Thomas, CEO of Gatehouse Bank, on Islamic finance in the UK.”

October 2009

(Part 1 of 3) Conversation with Richard Thomas, CEO, Gatehouse Bank