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OCBC Group, Singapore

“The mechanics of taking a franchise to the next level” April 2010 (Part 3 of 3) Conversation with David Conner, CEO of OCBC, on the mechanics of taking a franchise to the next level - ING Asia acquisition - private banking brands - integration and management change - OCBC as acquisition target

“The mechanics of taking a franchise to the next level” April 2010 (Part 2 of 3) Conversation with David Conner, CEO of OCBC, on the mechanics of taking a franchise to the next level - focusing on differentiation - improving business processes - the Great Eastern acquisition - building product sets

“The mechanics of taking a franchise to the next level” April 2010 Conversation with David Conner, CEO of OCBC, on the mechanics of taking a franchise to the next level - rebuilding OCBC in 2003 - first priorities of a new CEO - the balanced business scorecard - divesting non-core businesses to focus on core