OCBC Group, Singapore


“My role as CEO is to lead by engagement, to create a conducive environment for people not the CEO, to perform”


“My role as CEO is to lead by engagement, to create a conducive environment for people not the CEO, to perform”

May 2016

OCBC Bank’s CEO Samuel Tsien is steering the bank to remain true to its nature: of being a commercial bank, an intermediary for people. It will not be distracted by technological adoption and investment for the sake of earning a little return for the bank, but whether the technology will do something for the customer. […]


“The mechanics of taking a franchise to the next level”


“The mechanics of taking a franchise to the next level”

April 2010

(Part 3 of 3) Conversation with David Conner, CEO of OCBC, on the mechanics of taking a franchise to the next level – ING Asia acquisition – private banking brands – integration and management change – OCBC as acquisition target


“The mechanics of taking a franchise to the next level”


“The mechanics of taking a franchise to the next level”

April 2010

(Part 2 of 3) Conversation with David Conner, CEO of OCBC, on the mechanics of taking a franchise to the next level – focusing on differentiation – improving business processes – the Great Eastern acquisition – building product sets


“The mechanics of taking a franchise to the next level”


“The mechanics of taking a franchise to the next level”

April 2010

Conversation with David Conner, CEO of OCBC, on the mechanics of taking a franchise to the next level – rebuilding OCBC in 2003 – first priorities of a new CEO – the balanced business scorecard – divesting non-core businesses to focus on core