Retail Banking


techUK’s Beaumont: “Boards need to discover what the role of their banks is in an open future”


techUK’s Beaumont: “Boards need to discover what the role of their banks is in an open future”

January 2018

Louise Beaumont, co-chair of the techUK Open Bank Working Group, shares an update on the implementation of open banking in the UK and the Second Payment Services Directive (PDS2), and the future role of the open banking platform. If you do not see the video already displayed below, please select the alternative sites from the […]


Memoirs of a Citibank technology warrior: “Banks should tolerate a bit of diversity”


Memoirs of a Citibank technology warrior: “Banks should tolerate a bit of diversity”

November 2017

Ajit Kanagasundram, former managing director, technology, Asia Pacific at Citibank, who built the bank’s global card processing capability from Singapore, shares his view on the changes that have happened in the technology forefront and his insights into the process and decisions made over the years when he was still working with the Citibank. If you […]


Bizfi’s Donovan: “The company is about 70% balance sheet and 30% marketplace”


Bizfi’s Donovan: “The company is about 70% balance sheet and 30% marketplace”

June 2017

John Donovan, chief executive officer of Bizfi, discusses the company’s evolution from being a balance sheet lender, how it currently works, and how it has automated its documentation processes. If you do not see the video already displayed below, please select the alternative sites from the tabs here: Watch Video Access Audio Bizfi, a business […]


“I want to leverage our capital and make the best out of it”


“I want to leverage our capital and make the best out of it”

May 2016

Aravinda Perera, Sampath Bank’s managing director, shares how he is leading the bank in executing sustainable strategies and leveraging on capital growth, people, and technology to respond to challenges in Sri Lanka’s banking industry. If you do not see the video already displayed below, please select the alternative sites from the tabs here: Watch Video […]


“All companies have to think strategy now”


“All companies have to think strategy now”

May 2016

Banthoon Lamsam, chairman and chief executive of Kasikornbank, shares how employee-centred strategies and digitisation is keeping one of Thailand’s largest banks upbeat as it regionalise its operation in an ASEAN economy. If you do not see the video already displayed below, please select the alternative sites from the tabs here: Watch Video Access Audio Here […]


“The same culture creates power in the organisation.”


“The same culture creates power in the organisation.”

August 2015

Boontuck Wungcharoen, CEO of TMB Bank, who led the transformation of the bank into a leading innovator in the transaction banking business in the country discusses what it means to be a leader, a change agent and making a difference in the banking community. If you do not see the video already displayed below, please […]


“The best way to manage change is: You lead the change.  If someone else leads the change, you have more pain.”


“The best way to manage change is: You lead the change. If someone else leads the change, you have more pain.”

August 2015

In this on-stage conversation with Boontuck Wungcharoen, CEO of TMB Bank and chairman of Thai Bankers’ Association, at a conference organised by SWIFT, he discusses the agenda for transforming the Thai banking community to respond to new challenges coming from technology and innovation. Khun Boontuck gives his insight on the priorities that the Thai Bankers’ […]


“The banking system has been a terrible disappointment because it failed”


“The banking system has been a terrible disappointment because it failed”

November 2012

Conversation with Professor Muhammad Yunus, Nobel laureate and founder of Grameen Bank, on